Regional Quality Advisor (RQA)

ORGANIZATION BACKGROUND

MSI Nigeria Reproductive Choices is a result-oriented social business that uses modern management and marketing approaches to expand access to reproductive healthcare and related services. It is part of the MSI Reproductive Choices global partnership operating in more than 30 countries.

ROLE PURPOSE

The Regional Quality Advisor is a member of the Clinical Services Team and will ensure high-quality clinical standards across MSI Nigeria service-delivery channels, including clinics, MS Ladies, public-sector facilities and outreach services in the assigned region.

KEY RESPONSIBILITIES

• Conduct competency assessments for doctors and nurses providing MSI services, including tubal ligation and vasectomy.
• Supervise the setup and rollout of centres and support delivery of core and non-core clinical services in line with standard operating procedures.
• Investigate minor and major clinical incidents and prepare reports using MSI's incident-reporting tools.
• Contribute to workshops, conferences and reviews of clinical standards and protocols.
• Assess needs at MSI clinical service-delivery sites.
• Prepare materials and logistics for quality-assurance activities and clinical training.
• Apply MSI quality technical-assistance tools, including centre, Star Scan and QTA checklists.
• Maintain a current database of clinicians and locums and track their competencies.
• Ensure medical products in the regional store are stored and used according to required standards.
• Conduct regular internal quality technical-assistance visits and track progress across service-delivery points.
• Advise regional supervisors on quality-assurance processes.
• Coordinate Clinical Training Officers and support the delivery of clinical training to approved standards.
• Address challenges and complaints arising from clinical training.
• Identify training needs during monitoring visits and arrange appropriate training.
• Conduct competency assessments for clinicians under the post holder's supervision.
• Track professional certificates and licences to ensure they remain current.
• Maintain records of training, orientation, supervision, meetings, continuing medical education and activity reports.
• Follow up complaints concerning MSI services and make recommendations.
• Travel for at least 60% of working time.

QUALIFICATIONS AND EXPERIENCE

• Degree in Medicine and Surgery, or Nursing/Midwifery with at least a BSc or MPH.
• At least five years of post-graduation experience.
• Master's degree in Public Health or International Health is an advantage.
• Senior nurses or midwives should have training experience in sexual and reproductive healthcare delivery.
• Evidence of good standing with a recognized clinical professional body.
• Evidence of a basic managerial qualification.
• Experience in sexual and reproductive health is essential.
• Experience implementing quality-assurance or quality-improvement projects.
• NGO experience is desirable.

SKILLS AND COMPETENCIES

• Clinical quality assurance and competency assessment.
• Sexual and reproductive healthcare.
• Incident investigation and clinical-risk management.
• Project management and coordination.
• Strong written and verbal communication.
• Analytical ability and attention to detail.
• Ability to work with limited supervision.

CONTRACT DETAILS

• Employment type: Full-time.
• Duty station: Kaduna State, Nigeria.
• Travel: At least 60%.
• Salary and benefits: Not specified.
• Contract duration: Not specified.
• Number of positions: Not specified.
• Relocation allowance: None.

SAFEGUARDING AND EQUAL OPPORTUNITY

MSI Nigeria provides equal employment opportunity and prohibits discrimination based on race, sex, colour, religion, age, marital status or disability. It is committed to safeguarding children and vulnerable adults and maintains zero tolerance for abuse, exploitation and harassment.

APPLICATION INSTRUCTIONS

Apply through MSI Nigeria's official online application form by 13 August 2026. Select Kaduna State as the job location. Interviews may be conducted on a rolling basis while the advertisement remains active. Required supporting documents: Not specified.