People, Culture and Administration Associate

ABOUT LEAP AFRICA

LEAP Africa is a youth-focused leadership-development nonprofit organisation that inspires, empowers and equips young African leaders with skills for personal, organisational and community transformation.

JOB DETAILS

Position: People, Culture and Administration Associate

Location: Lagos, Nigeria

Experience Required: Zero to one year

Employment Arrangement: Contract, with the possibility of becoming full-time depending on performance

Work Structure: Hybrid

Remuneration: Competitive

Benefits: HMO, leave, employee recognition, career development and a people-first work environment

JOB SUMMARY

The Associate will support people-management activities, office administration, front-desk operations, facility coordination and employee experience.

The ideal candidate should be organised, proactive, detail-oriented and comfortable supporting several administrative and people-related activities simultaneously.

KEY RESPONSIBILITIES

Front-Desk Management

• Welcome visitors professionally.
• Respond to enquiries received at the front desk.
• Receive and direct telephone calls.
• Provide accurate information to visitors and callers.
• Notify relevant employees when visitors arrive.
• Receive and distribute correspondence and deliveries.
• Maintain an organised reception area.
• Keep basic visitor and correspondence records.
• Escalate unusual enquiries appropriately.

Employee Support

• Support employee-lifecycle activities.
• Assist with onboarding and orientation.
• Support the preparation of employee records and documentation.
• Respond to routine staff administrative enquiries.
• Assist with employee-engagement and welfare activities.
• Support initiatives that promote a positive workplace culture.
• Coordinate with employees and departments on administrative matters.
• Protect confidential employee information.
• Assist the People, Culture and Administration team with assigned activities.

Office Administration

• Support general office operations.
• Maintain organised administrative files.
• Assist with correspondence and documentation.
• Support meetings and staff events.
• Prepare rooms and materials for organisational activities.
• Help monitor stationery and office supplies.
• Support inventory records.
• Coordinate with vendors and service providers.
• Follow up on assigned administrative requests.
• Support several departments when administrative assistance is required.

Facility Management

• Monitor office cleanliness, hygiene and safety.
• Report maintenance and facility problems.
• Support arrangements for repairs and servicing.
• Monitor the availability of essential office supplies.
• Support facility inspections.
• Ensure shared spaces remain safe and functional.
• Assist with vendor coordination.
• Maintain basic records of facility requests.
• Support emergency and safety procedures when required.

Training-Room Coordination

• Manage training-room booking requests.
• Maintain an organised booking schedule.
• Ensure the room is prepared before activities.
• Coordinate required equipment and materials.
• Monitor the use and condition of the room.
• Support the training room’s social-media page.
• Promote approved training-room activities online.
• Coordinate with internal and external users of the facility.

Communications Support

• Support content development for the Humans of LEAP Africa social-media page.
• Collect approved employee stories and workplace information.
• Assist with basic social-media administration.
• Coordinate with communications personnel before publishing content.
• Ensure employee information is shared only with appropriate consent.
• Support the promotion of workplace-culture activities.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree, HND or equivalent qualification in Human Resources, Business Administration, Public Administration or a related field.
• Zero to one year of experience in administration, facilities management, office operations, people support, customer service or social-media support.
• Experience supporting meetings, events, employee engagement or welfare activities is an advantage.
• Basic understanding of inventory management and vendor coordination.
• Experience providing front-desk or customer support is advantageous.

REQUIRED SKILLS

• Administrative skills.
• People-management skills.
• Strong interpersonal ability.
• Organisation and coordination.
• Multitasking.
• Critical thinking.
• Strong attention to detail.
• Proactive problem-solving.
• Microsoft Office proficiency.
• Ability to work in a fast-paced environment.
• Ability to collaborate with different teams.
• Strong written and verbal communication.

VALUES

Candidates should demonstrate alignment with LEAP Africa’s values:

• Audacity.
• Respect.
• Integrity.
• Innovation.
• Synergy.
• Excellence.

HOW TO APPLY

Applicants should complete the official application form no later than 7 August 2026.

All information submitted should be complete and accurate