National Consultancy – Social and Community Listening Systems Integration and Dashboard Development

UNICEF Nigeria requires a national consultant to integrate its Social and Community Listening and Accountability to Affected Populations data systems.

The consultant will connect information from community-feedback mechanisms, RapidPro, Talkwalker, CAIMS, CRM and related platforms to improve real-time programme analysis and decision-making.

Key responsibilities include:

• Design Power BI dashboards with state, LGA and programme-level drill-down features.
• Integrate data from Talkwalker and other social-listening tools.
• Link CRM, CAIMS and community-feedback datasets.
• Develop an AAP dashboard covering complaints, referrals, responses and accountability indicators.
• Configure RapidPro survey, feedback and automated-reporting workflows.
• Develop reliable data pipelines and improve interoperability between systems.
• Document system architecture, data flows, dashboard logic and maintenance procedures.
• Troubleshoot and refine dashboards.
• Conduct technical handover and knowledge-transfer sessions.
• Work with UNICEF SBC, AAP, ICT, M&E and programme teams.

Requirements:

• Advanced degree in Data Science, ICT, Public Health, Statistics, M&E, Computer Science, Information Systems, Social Sciences or a related field.
• A first degree plus substantial relevant experience may be accepted.
• Demonstrated Power BI or business-intelligence dashboard experience.
• Experience integrating multiple data sources and building data pipelines.
• Familiarity with Talkwalker, CRM, CAIMS, CFM and RapidPro is strongly desirable.
• Knowledge of data protection, privacy and responsible data use.

The consultancy lasts three months. UNICEF applies rigorous safeguarding, reference and background checks and never charges recruitment fees.