Information Management Officer

FULL JOB DESCRIPTION

ABOUT THE BIG SMILE FOUNDATION

The Big Smile Foundation is a Nigerian nonprofit organisation supporting vulnerable communities through humanitarian and development programmes.

JOB DETAILS

Job Title: Information Management Officer

Location: Maiduguri and Yobe State, with travel to programme LGAs

Employment Type: Full-time

Minimum Experience: Two years

Application Deadline: August 3, 2026

ROLE PURPOSE

The Information Management Officer will manage programme databases, data-quality systems, dashboards and information products. The position will ensure accurate and timely information is available for programme implementation, reporting, decision-making and learning.

KEY RESPONSIBILITIES

• Manage programme databases and information-management systems.
• Ensure programme data is accurate, complete and reliable.
• Conduct data cleaning and validation.
• Maintain data integrity.
• Protect confidential programme and participant information.
• Develop programme dashboards.
• Produce data visualisations, charts and analytical reports.
• Produce maps and infographics.
• Analyse programme information and identify trends.
• Support evidence-based programme decision-making.
• Support internal and external reporting.
• Facilitate information sharing across projects.
• Maintain data-backup and recovery systems.
• Support development of digital and paper data-collection tools.
• Train staff and field teams on information-management tools.
• Work with MEAL teams to improve data quality.
• Prepare datasets and information products for donor reporting.
• Support assessments, surveys and monitoring activities.
• Travel to programme locations for monitoring and technical support.
• Carry out additional duties assigned by the supervisor.

QUALIFICATIONS AND EXPERIENCE

• Bachelor's degree in Computer Science, Information Management, Statistics, Data Science or another related field.
• At least two years of relevant information-management experience.
• Advanced proficiency in Microsoft Excel.
• Ability to use Power BI, Tableau or another visualisation platform.
• Knowledge of SQL and database-management systems.
• Knowledge of geographic-information-system applications.
• Experience developing dashboards.
• Strong data-analysis and data-visualisation skills.
• Strong written and verbal communication.
• Ability to maintain data security and confidentiality.
• Fluency in English.
• Knowledge of Kanuri or Hausa is an advantage.
• Possession of a functional laptop is an advantage.
• Strong organisational, presentation and task-management skills.

HOW TO APPLY

Applicants should send an updated CV, cover letter and preferred duty location to wegetwork4you@thebigsmile.org. The email subject should read: Information Management Officer - Preferred Location.

APPLICATION DEADLINE

August 3, 2026.