JOB DESCRIPTION SNIPPET:
BOWDI is seeking compassionate, qualified, and dedicated Caseworkers/Psychosocial Support (PSS) Officers to provide case management and psychosocial support services to vulnerable individuals and communities across its operational locations.
FULL JOB DESCRIPTION:
POSITION DESCRIPTION & REQUIREMENTS
ABOUT BOWDI:
Bridge for Women Development Initiative (formerly Borno Women Development Initiative – BOWDI) is a non-governmental organization committed to supporting women, girls, and vulnerable communities through humanitarian and development interventions, with a focus on protection, gender equality, and psychosocial well-being.
BOWDI is seeking compassionate, qualified, and dedicated Caseworkers/Psychosocial Support (PSS) Officers to provide case management and psychosocial support services to vulnerable individuals and communities across its operational locations.
JOB SUMMARY:
The Caseworker/Psychosocial Support (PSS) Officer will provide case management and psychosocial support services to vulnerable individuals and communities, with particular attention to women, girls, children, survivors of GBV, and other at-risk populations.
KEY RESPONSIBILITIES:
1.Identify and provide case management support to vulnerable individuals, including women, girls, children, and survivors of gender-based violence (GBV).
2.Conduct safe, confidential, and survivor-centered intake and assessment of cases.
3.Develop and implement individualized case action plans based on identified needs.
4.Provide basic psychosocial support and emotional assistance to individuals experiencing distress.
5.Identify and facilitate referrals to specialized services, including health, legal, protection, and mental health services, using established referral pathways.
6.Conduct individual and group psychosocial support sessions and community-based awareness activities.
7.Ensure proper documentation, secure case file management, and timely reporting in line with confidentiality and data protection standards.
8.Follow up on cases and monitor progress toward agreed case management objectives.
9.Support community sensitization on protection, mental health, psychosocial well-being, and available support services.
10.Work closely with community structures, service providers, and relevant stakeholders to strengthen referral systems.
11.Adhere to safeguarding, confidentiality, informed consent, and the do-no-harm principles in all interventions.
12.Participate in team meetings, supervision sessions, and capacity-building activities.
REQUIREMENTS:
1.Diploma or bachelor's degree in Social Work, Psychology, Sociology, Counselling, Development Studies, or a related field.
2.At least 3–5 years of relevant experience in case management, psychosocial support, protection, or humanitarian programming.
3.Experience working with survivors of GBV and other vulnerable populations is an advantage.
4.Knowledge of case management principles, psychological first aid (PFA), and basic psychosocial support approaches.
5.Understanding of protection principles, confidentiality, safeguarding, and referral mechanisms.
6.Strong communication, counselling, interpersonal, and report-writing skills.
7.Fluency in English and relevant local languages spoken in the assigned location.
8.Ability to work effectively in challenging field environments and engage with diverse communities.
CORE COMPETENCIES:
1.Empathy, compassion, and a non-judgmental approach.
2.Strong listening, communication, and interpersonal skills.
3.Ability to maintain confidentiality and handle sensitive information responsibly.
4.Good organizational, documentation, and case management skills.
5.Cultural sensitivity and respect for diversity.
6.Commitment to safeguarding, protection, and the rights of vulnerable individuals.
7.Ability to work independently and collaboratively as part of a multidisciplinary team.
DUTY STATIONS:
1.Konduga
2.Machina
3.Nguru
4.Maiduguri Metropolitan Council (MMC)
Only shortlisted candidates will be contacted.
Bridge for Women Development Initiative (BOWDI) is an equal opportunity employer committed to safeguarding and promoting the welfare of women, children, and vulnerable adults. All successful candidates will be expected to adhere to the organization's safeguarding policies, code of conduct, and protection standards.
Women are strongly encouraged to apply.
Join BOWDI in providing compassionate support, strengthening protection services, and promoting the psychosocial well-being of vulnerable communities.
APPLICATION INSTRUCTIONS:
Interested and qualified candidates should apply through the application form provided by BOWDI.
DEADLINE:
9th October 2026